Sales Associate Resume: Example, Skills and Achievements

1. Contact details: name, phone, professional email, city and state, and a LinkedIn URL if it is up to date. No photo, date of birth or other personal details: US employers don’t expect them.
2. A professional summary of two or three sentences.
3. Work experience, most recent first, with bullet points that show results, not just duties.
4. Type of store and products for each job: apparel, electronics, home goods, beauty, sporting goods.
5. Sales results: personal or team sales against goal, units per transaction, add-ons and sign-ups.
6. Store operations: merchandising, replenishment, fitting rooms, opening and closing, buy online, pick up in store (BOPIS) orders.

Retail managers want people who sell and keep the floor running. Balance your bullets: one or two about sales, one about customers, one about operations such as stocking, merchandising or inventory.

Change the store type and strengths to yours. For electronics or home improvement, emphasize product knowledge; for beauty or apparel, styling and repeat customers.

Under each job, write three to five bullets that start with an action verb and say what changed because of your work. The numbers below are examples: use your own.

If you don’t have exact figures, describe the result without one, or use a range you could explain in an interview.

• Consultative selling and product knowledge
• Upselling, add-ons and loyalty program sign-ups
• POS and mobile checkout, returns and exchanges
• Visual merchandising, planograms and floor sets
• Stocking, replenishment and inventory counts
• Loss prevention awareness
• Opening and closing procedures

• High school diploma or GED, or the school you attend now.
• Product training from previous employers (cosmetics, mattresses, electronics, eyewear) when you apply to a similar store.